•Track team response on communication mails and respond to departmental related reports or inquiries.
•Organize workflow and ensure that employees understand their duties or delegated tasks.
•Tracking work from home Plane weekly.
•Create KPIs for the team and take needed action.
•Set a weekly & daily meeting with the team members regarding performance and following up their progression& Conduct performance appraisal for improving the performance •Responsible for the performance issues, in accordance with the company’s policy and applicable laws.
•Follow up and audit the discipline documentation and processes to ensure timely, consistent, and appropriate intervention.
•Counseling staff on HR policies, practices, and procedures.
•Provide guidance to ER team. •Preparing penalties records. •Make sure that share folder data is up to date, Review & audit accounts related updates.
•Reviewing and analyzing employee data.
•Audit HR practices in conjunction with HR colleagues to ensure regulatory compliance
•Review HR letters, reports, labor permits, and no show letters before sending by post office
•Handle on time governmental audits, prepare audit forms and needed documentation, follow up resolving labor and social office complaints
•Develop all HR processes & procedures for all ER functions with the supporting forms & documents.
•Managing and auditing the Orientation sessions for new hired agents.
•Review employees’ contract renewal process for all accounts and make sure that renewal is done and take the proper action of salary suspension if not done.
•Review attendance transactions “in, out & current leaves balance” to employees in all sites and Update leaves, business meeting & excuses Database.
•Review and update the attendance effects on the salary (deductions, sick leaves calculations, unpaid leaves and overtime).
•اHandle investigation requests, take the proper action according to Company’s Policy •Ensure that the team Communicates policies pertaining to Human Resources.
• Make sure that the team keeps company values and follows all policies and procedures.
•Liaising with the Legal Department with regards to the evaluation of disputes and disciplinary cases.
•Work with management to administer employee discipline or corrective action when needed.
•Following COPC ER process.
•Monitor industry best practice. •Performs miscellaneous job-related duties as assigned. Job Requirements:
•Experience in Employee relations 5 years’ minimum.
•Level of English: Very Good Level.
•Strong skills in Microsoft Office (Outlook, Word, PowerPoint, Excel).
•Strong understanding of Labor Law.
•Strong customer service orientation, with specialized knowledge of Employee Relations processes and policies and company policies.
•Crisis Management and Managing conflict.
•High numerical aptitude.
•Ability to handle sensitive and confidential information appropriately.
•Excellent analytical skills.
•Exceptional written and verbal communication and organization. •Problem Solving and follow up Skills.
•Leadership and Outstanding interpersonal skills.
•Excellent organizational skills and attention to detail.
•Judgment and Decision Making.
Feel Good @ Majorel Egypt
At Majorel Egypt we prioritize the wellbeing and development of all our employees to promote a pleasant work environment. This is why we ve created a unique program based on our values: Excellence, Creativity, and Respect. We assure you that with us you are going to #FeelGood