About Majorel
At Majorel we design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands. We create amazing customer experiences that people value and we are proud of. By combining talent, data and technology we deliver real impact for our partners.
We serve customers across the world through our 63,000+ employees based in 31 countries in Europe, the Middle East, Africa, Americas and Asia in 60 languages. We support customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture.
Majorel employees are differentiated by a particular kind of drive – we are always driven to go further to do the best we can every single day. We are relentless, resourceful, resilient, agile, energetic and focused and if you are too, we’ll provide you with an environment that will let you thrive.
Job summary
The Cybersecurity Solutions Architect is responsible for identifying cyber security gaps, researching potential solutions and designing solutions to meet Majorel’s cyber security and business objectives while complying with security standards. This position leverages a risk-based approach to ensure appropriate security principles and controls are applied during the system development life cycle to meet stakeholder objectives and protect customer and corporate assets in line with enterprise risk appetite.
Main responsibilities
Recommend appropriate security controls and solutions to protect confidentiality, integrity and availability of customer and corporate data in line with the enterprise risk appetite.
Document and verify recommended cyber security policies and standards as well as industry best practices, ensure proper documentation of exceptions to standards and/or recommend mitigating controls.
Work with business teams and Cybersecurity leadership to identify and recommend cyber security projects.
Present technical information to technical and non-technical audiences to ensure business understanding of security controls and recommendations. Present recommendations to various levels within the organization.
Communicate required systems and applications security solutions and tools to key stakeholders and ensures alignment with applicable laws, regulations, policies and standards, as well as industry best practices.
Engage with Technology teams and management to identify security risks of proposed projects and recommend system and application modifications.
Remain current with industry trends and security threats to advise management on how to mitigate and contain risks to the business. Prepare and deliver management level presentations to communicate trends and threats.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Proven knowledge of information technology security principles and implementation methods (e.g., Cloud, firewalls, demilitarized zones, encryption, Active Directory / LDAP, SAML)
Experience handling multiple projects, meeting strict deadlines and overseeing project tasks for less experienced team members. Strong knowledge of security technologies and architecture, including encryption, cloud network security design, role-based access control, perimeter security and application security
Prepare required systems and applications security documentation, ensuring alignment with applicable laws, regulations, policies and standards, as well as industry best practices.
Experience leading the development of cybersecurity solutions for enterprise IT systems
Competencies and professional background
Educational Background:
Bachelor’s degree
Minimium 7+ year´s experience, 10+ ideal
Technical Skills: (knowledge, experiences, IT tools/software, languages)
CISSP (Certified Information Systems Security Professional) or CRISC (Certified Risk and Information Systems Control) certification or Cybersecurity domain-related industry-recognized certification
Working knowledge of project management methodology
Knowledge of Cybersecurity threats and emerging security issues
Experience developing or recommending analytic approaches or solutions to problems and situations for which information is incomplete or for which no precedent exists
Experienced in conducting security review of systems
Strong knowledge of cybersecurity principles and industry best practices, relevant to confidentiality, integrity and availability
Working knowledge of National Institute of Standards & Technology (NIST) or other recognized frameworks, such as Control Objectives for Information and Related Technology (COBIT), MITRE AT@CK Framework, or ISO27001 is highly desirable
Soft Skills:
Strong communication skills (writing, speaking, and listening), including ability to articulate solutions and rationale for design decisions
Experience in writing for white papers, RFI responses, and proposals
Experience in conducting trade studies, product evaluations, or research projects
Ability to communicate with senior executive leadership (internally or client) regarding matters of strategic importance to the organization/project
Locations: EMEA + Poland