About Majorel
At Majorel we design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands. We create amazing customer experiences that people value and we are proud of. By combining talent, data and technology we deliver real impact for our partners.
We serve customers across the world through our 72,000+ employees based in 35 countries in Europe, the Middle East, Africa, Americas and Asia in 60 languages. We support customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture.
Majorel employees are differentiated by a particular kind of drive – we are always driven to go further to do the best we can every single day. We are relentless, resourceful, resilient, agile, energetic and focused and if you are too, we’ll provide you with an environment that will let you thrive.
Job Summary
Network Cloud Engineer is responsible for supporting Majorel’s technology transition to the cloud. This position will be responsible for designing, implementing and supporting cloud infrastructure, focusing mainly on AWS Cloud, Microsoft Azure and GCP.
Main Responsibilities
Design, plan and implement client-specific cloud solutions
Drive all technical design and execution activities for moving existing on-premise network infrastructure to the cloud IaaS and PaaS.
Identify appropriate cloud providers
Active collaboration to follow company strategy « Cloud First »
Ensuring the cloud network is responsive to user demands
Develop networking solutions for IaaS/SaaS/PaaS applications that reside in private cloud, public cloud or both.
Design and deploy network solutions for integrated on-prem application functions with cloud application functions.
Provide leadership and coaching for deployment teams and network operations
Scaling cloud services to serve growing businesses
Monitoring usage of cloud network
Implementing effective security strategies on cloud networks
Produce professional diagrams and documentation for networks and operational standard methodologies, standards, policies and procedures
Ensuring compliance with relevant legislation and guidelines
Participate in analysis of technology vendors, including risk assessment due diligence
Identify security issues and risks, and develop mitigation plans
Investigates new technologies, creating prototypes and proofs of concept
Ensure quality compliance including security. Following Majorel IT security standard
Circulate and distribute information to the regional contacts/ customer and Global management
Contact persons of our customers for technical questions
Comply with the ratios/objectives established in the service (KPI, SLA, SolveIT)
Additional task can be assigned at any time.
Competencies and professional background
Educational Background:
Bachelor’s Degree in Business IT / Computer Studies or Engineering & Management or similar education
3+ years of proven work experience of Design, Deploy and manage enterprise class public cloud connectivity solutions leveraging Azure, and AWS cloud network services
3+ years of Strong Enterprise networking with Routing/Switching configuration/diagnostic experience in Global Network infrastructure design delivery of WAN, LAN, and Firewall
Professional Skills
Good written and spoken English
Experience in building, interconnecting and supporting networks into AWS Regions and Availability Zones. Including working knowledge and hands-on experience of VPC,AWS Transit VPC, Transit Gateway, Direct Connect, Vnet, ExpressRoute methodologies.
Solid understanding of enterprise networks, i.e. Campus LAN/WLAN, MPLS WAN, SD-WAN, DC Architectures, Remote Access ServicesVPN’s, DNS, load balancing & firewalls and BGP.
Must have multi-vendor knowledge, including Fortigate, Palo Alto, Cisco
Knowledge on network and host security groups for technical and security analysis using native cloud tools.
Diagnose and resolve routing and interconnectivity issues
Social competence and pronounced communication skills
Independent working style and high commitment
Soft Skills:
Critical Thinking: Leverages multiple sources and concept to ensure understanding of underlaying patterns and problems.
Problem Solving: Acts in an entrepreneurial way to solve problems and turns obstacles into opportunities.
High resilience, time flexibility and willingness to travel
Social competence and pronounced communication skills