“Majorel supplied me with specific training about leadership to give me all the instruments I needed. Here I found an amazing group of people to work with, making this the best personal and professional experience I’ve ever had.”
Job Description
Welcome to Majorel! We are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe. Our diverse #OneTeam designs and delivers flexible solutions in 70 different languages that make a difference to the customers of many of the world’s most respected brands. Creativity, Excellence and Respect, our fundamental values, drive everything we do. Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals. Are you also #DrivenToGoFurther? Join us now!
Per un importante cliente nel settore Banking/Finance, siamo alla ricerca di brillanti risorse da inserire come addetti al Customer Service. Il candidato ideale ha un forte orientamento al raggiungimento degli obiettivi, ottime doti relazionali e dimostra una spiccata propensione all’analisi dei bisogni dei clienti reali/potenziali.
Responsibilities
•Rispondere alle richieste dei clienti in modo professionale, preciso e puntuale•Gestione call, e-mail e chat relativi a Informazioni e Reclami•Creazione lead e supporto commerciale e tecnico
Requirements
•Buone competenze di comunicazione verbale e scritta•Padronanza della lingua italiana•Gradita conoscenza della lingua inglese/francese•Buona abilità in ambito informatico (pacchetto Office, applicativi di posta elettronica e browser Internet•Orientamento al cliente e capacità di problem solving•Flessibilità e proattività•Disponibilità a lavorare su turni•Costituisce titolo preferenziale la pregressa esperienza in ambito finance/banking nel automobilistico
What we offer
•La possibilità di far parte di un’azienda dinamica, solida, responsabile e in forte crescita•Un ambiente di lavoro moderno, accogliente e inclusivo•Un team pronto ad aiutarti a crescere•Corso di formazione iniziale presso l’azienda con docenti esperti e altamente qualificati•Orario dal lunedì al venerdì su turni •Luogo di lavoro: Roma Via Tiburtina
We are connected! The Majorel Recruitment team can contact you by phone, e-mail or even WhatsApp!
Working Time
Full-time
Equal Opportunities
At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking
Apply now
Feel Good Program
With our Feel Good Program, we want to create a better work environment for our people and focus on their wellbeing and engagement. In line with our core values – Creativity, Excellence and Respect – we tailor the program to meet local needs. So at Majorel in Italy you will #FeelGood!
“It’s wonderful to be part of a team of people who believe in you and part of a company where you can express yourself and grow both personally and professionally.”
“After all these years, Majorel became as much an important part of my life as I feel I became an important part of Majorel.”
“With Majorel, I was able to grow professionally and personally, but I was given also the chance to create something beautiful: a second family.”
“What I appreciate most about my journey here is the people I met along the way, from whom I learned a lot and who always gave me the opportunity to be listened.”
“The opportunity to learn so many new competences is incredibly valuable and being part of such a beautiful team is something to be proud of.”
“I was looking for a new job in a dynamic work environment, and I have found this and much more! Here I met very interesting people who are now dear friends and I grew up with them both professionally and personally.”
“What I really like about Majorel is the team-oriented environment and the possibility to grow, both as an individual and as an asset to the company.”
“I joined Majorel in early 2020, just before the first COVID lockdown. From that very first moment, even if we were all working from home, I felt part of this big family.”
“At Majorel I’m becoming more and more resilient, someone that doesn’t quit when faced with a difficult situation.”
“Majorel has allowed me to grow professionally and challenge myself in different roles in a short period of time and I’m grateful for the amazing experience and wonderful people I’ve met along my career path in this company.”