Job Description

Welcome to Majorel! We are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe. Our diverse #OneTeam designs and delivers flexible solutions in 70 different languages that make a difference to the customers of many of the world’s most respected brands. Creativity, Excellence and Respect, our fundamental values, drive everything we do. Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals. Are you also #DrivenToGoFurther? Join us now!

For an important partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Hair Beauty Advisors. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. 


Main activities: Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner


Your profile: Must have• Hair color background • Cosmetics and Luxury sensitivity (personal interest)• Excellent communication skills, empathy & high focus on customer satisfaction• Customer orientation, problem solving skills, teamwork• Native language skills in Greek or at least C1 level knowledge• English knowledge at least C1 (written, spoken and read)• Italian nice to have • Good IT skills – required competence and speed in the use of tools to report interactions• Availability to work on shifts• Interest in digital and social mediaNice to have• Previous experience in Customer Service

What we offer

Our offer:• Competitive salary and benefits• Flexible shift system• Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth• Modern and positive work environment • Excellent public transport connections• An international environment employing people from different nationalities and culturesIf you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you career possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group!We are connected! The Majorel Recruitment team can contact you by phone, e-mail or even WhatsApp!

Working Time


Equal Opportunities

At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking

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Feel Good Program

With our Feel Good Program, we want to create a better work environment for our people and focus on their wellbeing and engagement. In line with our core values – Creativity, Excellence and Respect – we tailor the program to meet local needs. So at Majorel in Italy you will #FeelGood!

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