Job description
We are looking for English-Speaking Customer Service Representatives to join our Customer Support team. You will be working for our client, one of the biggest online accommodation providers worldwide.
Duties and responsibilities
- Handling incoming phone calls and emails from the website users
- Managing reservations, special requests and complaints and finding solutions to website user’s inquiries
- Working hours from Monday to Sunday between 7.30-23:00 (40 hours per week)
Requirements
- Excellent English language skills (verbal and written)
- Strong communication and administration skills
- Customer-focused approach
- Attentiveness, positive attitude
- Relevant permit to work in Lithuania
- Computer literacy and good MS Office knowledge
- Experienced in a target-based/KPI driven environment is a plus
We offer you
- Private Health insurance
- Performance-based bonus
- Referral Bonus
- Wellbeing Program (such as: Sports & well-being events and Feel-Good activities)
- Relaxation and game areas in the office
- Free Parking
- International and multicultural work environment
- Fully paid trainings
- Career development programs & trainings
- Hybrid work model
Salary
Salary: 1611-1750 Eur. Gross
Taking in consideration your current professional competence and work experience.
Apply now
Feel Good @ Majorel Lithuania
Our Feel Good Program is specially designed to meet the support needs of our people while promoting a work environment driven by our values: Creativity, Excellence and Respect. We want you to be the voice of our global community and encourage you to get actively involved in making us the very best we can be.
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Feel Good Support -
Feel Good Body -
Feel Good Mind -
Feel Good Soul -
Feel Good Community