Job description

We are looking for English-Speaking Customer Service Representatives to join our Customer Support team. You will be working for our client, one of the biggest online accommodation providers worldwide.

Duties and responsibilities

  • Handling incoming phone calls and emails from the website users
  • Managing reservations, special requests and complaints and finding solutions to website user’s inquiries
  • Working hours from Monday to Sunday between 7.30-23:00 (40 hours per week)

Requirements

  • Excellent English language skills (verbal and written)
  • Strong communication and administration skills
  • Customer-focused approach
  • Attentiveness, positive attitude
  • Relevant permit to work in Lithuania
  • Computer literacy and good MS Office knowledge
  • Experienced in a target-based/KPI driven environment is a plus

We offer you

  • Private Health insurance
  • Performance-based bonus
  • Referral Bonus
  • Wellbeing Program (such as: Sports & well-being events and Feel-Good activities)
  • Relaxation and game areas in the office
  • Free Parking
  • International and multicultural work environment
  • Fully paid trainings
  • Career development programs & trainings
  • Hybrid work model

Salary

Salary:   1611-1750 Eur. Gross
Taking in consideration your current professional competence and work experience.

Apply now

Feel Good @ Majorel Lithuania

Our Feel Good Program is specially designed to meet the support needs of our people while promoting a work environment driven by our values: Creativity, Excellence and Respect.  We want you to be the voice of our global community and encourage you to get actively involved in making us the very best we can be. 

  • Feel Good Support
  • Feel Good Body
  • Feel Good Mind
  • Feel Good Soul
  • Feel Good Community
Apply now