Skopje, North Macedonia, Date: January 24, 2022

  • Majorel opened a new office in Skopje, North Macedonia in January, 2022.
  • Up to 200 entry-level positions will be created by the company this year.

Majorel, a leading global provider of next-generation end-to-end customer experience (CX) solutions announces the opening of a new office in Skopje, further expanding its global geographic footprint.  The new company will bring hundreds of new jobs to the region, drawing on the country’s highly skilled multilingual labor pool and educated young generations.

Thomas Mackenbrock, CEO of Majorel said: “We look forward to growing Majorel’s presence in North Macedonia over the coming years. We see great potential in the wider region, which has always figured in our ambitious plans for further expansion. I’d like to take this opportunity to welcome our new team members in Skopje to the Majorel family and wish them every success as we embark on this exciting adventure together.”

Majorel office Skopje

The company’s new multilingual office is located in the hearth of Skopje’s city center, with excellent transport links, in a modern office facility of 4 floors. The new Majorel office can host +350 employees. The local team will be providing customer experience services via chat, telephone and e-mail for one of its clients, a global brand from the Travel industry. Communication and language skills are the main requirements the company is looking for in candidates, saying it provides extensive trainings to develop their employees. Other vacancies can be found on the companies’ website (

“One of the key factors in Majorel’s decision to operate from Skopje was the local talent pool with strong language skills particularly in German, English, Italian and Turkish, among other. Majorel is planning to set new standards in the local labor market, providing outstanding employment packages and a work environment that promotes employee safety, well-being, growth, and professional development opportunities.” Said Joss Dohrenbusch, Global Expansion Manager at Majorel.

Majorel North MacedoniaRead Majorel Global announcement here.


We design, build and deliver next-generation end-to-end CX solutions for many of the world’s most respected digital-native and vertical leading brands. Our comprehensive east-to-west global footprint in 34 countries1 across five continents, with more than 66,800 team members2 and 60 languages[1], allows us to deliver flexible solutions that leverage our expertise in cultural nuance, which we believe to be essential for true excellence in CX. We have deep domain expertise in tech-augmented front to-back-office CX. Additionally, we offer Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a global leader in Content Services, Trust & Safety. We believe the ‘Majorel difference’ to be our culture of entrepreneurship.


Media Relations

Andrew Slater

SVP, Global Marketing & Communications

[1] At January 20th, 2022                         2 At September 30th, 2021

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