We’ve developed a unique company culture where you’ll feel looked after, supported, listened to and engaged with the company from day one. We offer a dynamic workplace based on respect and mutual trust, where everyone has a voice and play a part in decision-making. We are now in Macedonia with our brand new offices and already new team of professionals and looking for Customer Service Specialist with German and English language.

Responsibilities on the job:

  • Providing high quality customer support to our business client’s customers via phone, email and chat;
  • Handling client information inquiries, requests, complaints;
  • Provide solutions and suggestions for business client’s customers to maintain efficiency in workflows and drive high CSAT;
  • Data submission and management in different tools and applications;
  • Participation in up-training and quality evaluation sessions;
  • Protecting personal, customer, business client and employer business related information;
  • Informing immediately about possible risks, incidents impacting normal workflow and data processing;


  • Customer friendly attitude;
  • German language on excellent level + very good English language skills;
  • Good communication and self-expressing skills;
  • Friendly tone of voice;
  • No experience required, but CSR experience will be considered a plus.


  • 46.271,00 MKD monthly net salary
  • + attractive performance achievement bonus (after the 1st month paid training)
  • Fully paid training
  • 18.500,00 MKD Gross – WELCOME Bonus
  • 24.600,00 MKD Holiday allowance
  • Referral Bonus
  • 22 days’ Vacation
  • Private Health Insurance
  • Career development programs & trainings;
  • Wellbeing Program (such as: Sports & well-being events and Feel Good activities) ;
  • permanent contract with 4 months’ probation period; ;
  • International and multicultural work environment
  • Relaxation and game areas in the office
  • Possibility for part-time employment

Apply now

Feel Good @ Majorel Skopje

Our Feel Good Program is specially designed to meet the support needs of our people while promoting a work environment driven by our values: Creativity, Excellence and Respect.  We want you to be the voice of our global community and encourage you to get actively involved in making us the very best we can be. 

  • Feel Good Support
  • Feel Good Body
  • Feel Good Mind
  • Feel Good Soul
  • Feel Good Community