Vanessa’s career story

“In 2017, I sought a career change and applied for a temporary customer service representative position to provide support to gamers. During the initial training, I was immediately motivated by the fun, professional, and supportive atmosphere that fostered engagement and commitment to the project. Over time, I discovered more reasons to stay, including the opportunities for personal and professional growth, structured feedback and support, and the company’s recognition of our achievements. Most importantly, I developed a passion for training people and was determined to be part of the training team.”

Vanessa Gonçalves, Training & Quality Manager at Majorel Lisbon

“Throughout my journey, I encountered many opportunities and challenges, working on various projects and remotely with different Majorel sites. It has been a rewarding experience to meet new teams, develop relationships, create new processes, and train individuals from diverse cultures and professional backgrounds. Despite lacking prior experience in the training and quality area, I found Majorel to be an excellent place to learn and grow, with amazing people, leaders, and mentors.”

“Since 2020, I have been a part of this project as a trainer, quickly advancing to become a Training and Quality Manager. I take pleasure in seeing teams evolve and grow, witnessing my colleagues’ similar paths, all proving that Majorel is the place to be.”

Careers in Lisbon

Whether you’re an experienced professional or just starting your career, Majorel Portugal offers you a wide variety of jobs in a friendly and dynamic workplace. We’re always looking for passionate new talents!