Our services include customer care, inbound, outbound, email and chat services, back ofﬁce ﬁnancial activities, technical support, pre, and post-sales, as well as sales campaigns.
Our Mission. By combining talent, data and technology we deliver real impact for our partners. We create amazing customer experiences that people value and we are proud of.
Our vision is to be our clients’ trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.
Driven to go further
We serve your customers by combining the best of people, technology and innovation. We truly believe that the greater the use of technology, the more human we can be. Because service is a human thing, even when it’s delivered by a robot.
Driven to make a difference
The real ‘Majorel difference’ lies in our culture of entrepreneurship. We are relentless, resourceful, resilient and agile – all pulling together as One Team. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.
Driven to do the right thing
At Majorel, we have very high standards about the way we do business across the world – it’s all about doing the right thing and acting with integrity – which is captured in our Code of Conduct.
Acting with integrity brings respect in our everyday dealings with each other and our business partners, and creates solid relationships based on mutual trust.
We design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands and offer opportunities across a large range of industries.